A Pattern of Reference to Insure Organizational Learning Process: The Semi-opened Infrastructure Model (SopIM)

In this paper, referring to the Model for General Knowledge Management within the Enterprise (MGKME), the author emphasizes two of the operating elements of this model, which are essential to insure the organizational learning process that leads to the appropriate use of concepts, methods, and tools of innovative technology: “Ad hoc Infrastructures” and “Organizational Learning Processes”. Nonaka’s SECI models and the Japanese concept of Ba underlie these two elements. The author discusses a case in which the “Semi-opened Infrastructure Model” (SopIM) was implemented to deploy artificial intelligence and knowledge-based systems within a large industrial company.